Empathy an important leadership trait. It is a critical emotional intelligence competency. Emotional intelligence is being aware of and able to manage your emotions, and the emotions of others, to achieve a desired outcome. Empathy is […]
Before your first day, think about your professional brand for this role. What do you want people to know about you? What can they depend on you for? What past experience do you have […]
What I’ve seen work during my 14+ years as a corporate executive, and now 13+ years as an Executive Coach, are the following techniques:
Make sure you have a successor. If you don’t, you’ll […]
There are about 5 or 6 core competencies in most EI models, all of which have sub-competencies or skills beneath them. The way to develop your EI then varies based on what element you […]
The great bosses give their folks a say in HOW they accomplish a task. It’s the job of leadership to set the vision and strategic direction. Managers break it down into the key goals […]
Folks make up a lot of “rules” about communication. Things like “I can’t ask this” or “they should know what I mean”. In actuality, there’s great power in stating what’s going on.
Miscommunication is a […]
Here are some toxic coworkers to avoid as much as possible:
Those who make it all about them: their accomplishments, what they need for their project, their deadlines, what they want to say, etc.
My clients bring a wide variety of difficult conversations to their coaching sessions. Here are a few of the most common:
Overlooked for a promotion: There’s no way around it – you need to […]
I’m a veteran of TWO toxic workplaces – first in banking, then in telecom. Now I coach leaders daily who are still neck deep in the muck!
Some common toxicities & tips:
Favoritism: Favoritism is […]
From a leadership perspective, the only good thing about group think is that it creates apparent harmony in the workplace since the group all agrees on whatever it is they’re thinking. But study after […]